rafamf, un blog de Rafael Martínez

Costes de operación de un Contact Center

How to Restart the Avaya Multi-Application Platform for Definity (MAPD)

The risks of cloud computing

Lean IT

Open-sourced blueprints for civilization (or Contact Center or anything)

How Projects Really Work !?

Contact Center Café 10/11/2010

Val IT Framework for Business Technology Management, finished